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Emergency Hours

Due to the increase in call volume during our normal business hours because of the Covid-19 Pandemic, Saturday and Sunday support was temporarily closed. Technicians were re-allocated to assist with the calls coming in during normal hours.

We are re-opening Saturday Emergency Support on August 8th, 2020, with Sunday Emergency Support to follow on a later date.

Please check back on for any changes in this announcement.
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Liberty Utilities installer

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  • Liberty Utilities installer

    A new utilities installer (Liberty Utilities) is available for download on This installer includes the following:
    • Liberty Backup Utility - latest version of RWDBack (View release notes)
    • Database Check Utility - capable of detecting and repairing database errors
    • Brand Import - imports a list of brands into any Is Brand attributes
    • Category & Price Guide Import - capable of importing categories along with optional pricing guide entries
    • Client Import - imports a list of accounts into Liberty
    • Item Import - imports a list of items into Liberty
    • Printer Drivers - copies installation media for all Liberty-compatible printer drivers
    • Printer Driver Utility - installs Liberty's Printer Driver Utility, which includes a tool to select the appropriate driver and displays installation instructions
    Sample import files for all import utilities are included.
    Russell Levy
    Product Manager
    (800) 785.4800