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Error printing letters from an account in 4.0a

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  • Error printing letters from an account in 4.0a

    Issue # 7236
    Error when printing a letter from an Account in Inventory Module (4.0a)

    In 4.0a, attempting to print a letter from within an account may result in an error.

    The 4.0a release uses new mergejoins.xml and mergefields.xml files which give the Word Processor additional filtering capabilities (birthmonth, last payout date, improvements to filter code). Unfortunately, we've found that the Inventory Module does not handle these new files correctly when sending out letters utilizing merge fields.
    Russell Levy
    Product Manager
    (800) 785.4800

  • #2
    An update to this -
    We were able to resolve this issue by making a further change to the MergeJoins.xml file for 4.0. It is possible to completely resolve this issue by replacing the file included in 4.0a with this one:

    You can download this file and save it into the C:\RWD\Letters\ folder on the server.
    Russell Levy
    Product Manager
    (800) 785.4800