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Reports running SLOW !!

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  • Reports running SLOW !!

    I just recently came across an issue where the Sales Detail report was running very slow or would lockup in Reports Module.

    After spending an hour and half troubleshooting this issue and replacing the reports and reports database I came to find the following cause.

    A security program called Microsoft Security Essentials and an encryption program for emails called Trucrypt was apparently causing a conflict.

    After removing both mentioned programs and rebooting, the customer was able to run the Sales Detail report just fine.

    Note: I was able to run other reports fine, but the sales detail report would consistently hang no matter which filters or date parameters were used.
    Angel Vazquez
    Web Developer


    Phone:800.785.4800
    Email:support@resaleworld.com

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