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Due to the increase in call volume during our normal business hours because of the Covid-19 Pandemic, Saturday and Sunday support was temporarily closed. Technicians were re-allocated to assist with the calls coming in during normal hours.

We are re-opening Saturday Emergency Support on August 8th, 2020, with Sunday Emergency Support to follow on a later date.

Please check back on https://my.resaleworld.com for any changes in this announcement.
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Runtime error 217 when opening reports after a new Windows update.

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  • Runtime error 217 when opening reports after a new Windows update.

    The most recent windows updates have been shown to reinstall or reset printers including removing the windows default printer.
    This is not suppose to happen of course and it will cause an error when printing anything or opening up reports.

    To fix this issue you must go to your devices and printers and set a default printer.

    Simply click the Start Menu and start typing Devices and printers.





    Next, double check that there is no default printer selected. If you do not see a green checkmark next to any printer, then this is the case.





    Right click on your main 8.5 x 11 printer and click Set as Default Printer.




    You should now be able to open your reports module and print anything you wish out of Liberty.
    Jonathan A. Corona \ Support Manager
    Telephone: 1(800)785-4800 | Email: Support@resaleworld.com



    Register For Extended Support Today!!!


    Majority of the Resaleworld Store Community has migrated to the Facebook Liberty Users Group from the Resaleworld Forums, please click this link to join
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