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A walk through on the entire life cycle of a consigned item

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  • A walk through on the entire life cycle of a consigned item

    This knowledge base article will walk through each of the phases a consigned item will go through. This article will cover what one can expect when one adds a consigned item, as well as what happens when it sells.

    Phase #1

    When a consignor brings in an item, you look-up the consignor's account via the Account List OR you add a new account.



    OR



    Phase #2

    - Once you've located the existing account OR added a new account, you click Add Item and begin entering information about the item.





    As you enter items, each item is bound to a Price Code. This is very important to remember, because a Price Code is what tells Liberty the consignment split when the item sells. It also tells Liberty if there is an Item Fee, a Markdown, etc.



    Phase #3

    Once you click Save, Liberty saves the item to the database. At this point in time, the item Status is set to Available.



    You'll notice the item's Disposition is blank. This will remain as such until the item's Status is made Unavailable. The item will remain in this phase until it is sold or posted.

    Phase #4

    Once an item has been entered into Liberty and then put out on the floor for sale, the goal is someone will come in and buy the item. This is the point in time when we ring up the item at Point of Sale. We do so by scanning the bar code we printed for the item, or by typing in the account-item # of the item.



    Only once we have entered sufficient payments to cover the Total Due AND once we have clicked Finish, is the sale truly complete.

    Phase #5

    Now that our item has gone through all of the phases above, it is truly sold. The following should now be true:

    1. The item has a Status of Unavailable and a Disposition of Sold.



    2. There is a Net Due amount for the consignor on the Transactions tab, based on the Consignment Split in the item's Price Code.



    3. The Net Due is also payable, so you can cut a check for your consignor.

    Resaleworld Support

    ***Don't forget to search the forum first! There might already be a post that resolves your issue!***
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