Angel Vazquez
07-31-2009, 05:46 PM
How To Unsuspend A Sale
In POS click on File > Suspended Sale F12.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1740.png"IMG>
Next, select the sale you wish to unsuspend as shown below.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1741.png"IMG>
Note: Please make a note of the Receipt # as you will need to void the sale later.
The suspended sale will now appear in the POS. Click the CASH button to apply the payment for balance due then click on the Finish F10 button to complete the sale.
Once the sale has been completed. Click on File > Void Sale.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1746.png"IMG>
Now select the sale from the list that appears that you wish to void. (search by receipt number to find the sale that was suspended that you now wish to void).
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1748.png"IMG>
Select the sale then click OK.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1748.png"IMG>
Click OK on the next screen to complete the process.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1749.png"IMG>
This process will make the item available again and remove the sales history of the item.
In POS click on File > Suspended Sale F12.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1740.png"IMG>
Next, select the sale you wish to unsuspend as shown below.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1741.png"IMG>
Note: Please make a note of the Receipt # as you will need to void the sale later.
The suspended sale will now appear in the POS. Click the CASH button to apply the payment for balance due then click on the Finish F10 button to complete the sale.
Once the sale has been completed. Click on File > Void Sale.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1746.png"IMG>
Now select the sale from the list that appears that you wish to void. (search by receipt number to find the sale that was suspended that you now wish to void).
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1748.png"IMG>
Select the sale then click OK.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1748.png"IMG>
Click OK on the next screen to complete the process.
<IMG SRC="http://rswpartner.com/download/Angel/2009-07-31_1749.png"IMG>
This process will make the item available again and remove the sales history of the item.