Support Team
06-18-2009, 02:48 PM
If you're seeing this message in Liberty, it is typically because you're trying to add an account that already exists. If you're not seeing the already-existing account in the Account List, make sure you un-check all of the options at the top of the Account List...
<img src="http://resaleworld.com/videos/dean/2009-06-18_1449.png"/>
The big one is the "Hide Customer" check box. This hides any accounts that do NOT have items within them. If you've just added a bunch of accounts, but they have no items, this check will hide them from your view.
<img src="http://resaleworld.com/videos/dean/2009-06-18_1449.png"/>
The big one is the "Hide Customer" check box. This hides any accounts that do NOT have items within them. If you've just added a bunch of accounts, but they have no items, this check will hide them from your view.