Support Team
04-03-2009, 11:10 AM
If you ever see the following in your sync log file...
3/21/2009 7:30:53 PM: Checking for updates - Start
3/21/2009 7:30:54 PM: Encountered errors while checking for updates - The server returned an invalid or unrecognized response - URL:http://www.resaleworld.com/updates/UpdateServer.php - SOAPAction:urn:UpdateServer#updateserver#GetUpdate File
3/21/2009 7:30:54 PM: Checking for updates - End'
It typically means that something on our servers has changed. Liberty is programmed to not "hard fail" when it see this error. Your item uploads, order downloads, et al should continue to function.
While we don't expect to see this sort of error on any sort of a regular basis, it can happen. If you do not see this message go away within a few days of its first appearance, notify our Support Department via this thread or via (800) 785-4800.
3/21/2009 7:30:53 PM: Checking for updates - Start
3/21/2009 7:30:54 PM: Encountered errors while checking for updates - The server returned an invalid or unrecognized response - URL:http://www.resaleworld.com/updates/UpdateServer.php - SOAPAction:urn:UpdateServer#updateserver#GetUpdate File
3/21/2009 7:30:54 PM: Checking for updates - End'
It typically means that something on our servers has changed. Liberty is programmed to not "hard fail" when it see this error. Your item uploads, order downloads, et al should continue to function.
While we don't expect to see this sort of error on any sort of a regular basis, it can happen. If you do not see this message go away within a few days of its first appearance, notify our Support Department via this thread or via (800) 785-4800.