Problem uploadling Header/Logo in Shoprw/Admin page

[Angel Vazquez]

Having problem uploading Header/Logo in Shoprw/Admin page?

Problem:
Your unable to upload your header/logo in your Shoprw.com admin page.

Possible Cause
Does your header/logo contain special characters? One problem we have found is if your store name contains an a apostrophe. If you are using HTML to format your header/logo beware of special characters which will prevent you from uploading your header/logo into your Shoprw.com site.

Solution:
Some special characters are not valid in HTML which may require a entity name or entity number to be used instead. I have attached a link below that will further describe entities to be used in place of special characters.

http://w3schools.com/html/html_entities.asp

[Support Team]

Excellent catch Angel! Apostrophes are avoided in path/file names - e.g., resaleworld.com/dean'sfolder/ would be frowned upon. In the issue Angel is describing, we found that in the "alt" tag for an image, the text contained an apostrophe.

So, you can see that special characters should really be avoided. For the record, embedded spaces - e.g. resaleworld.com/dean's folder/ - are also frowned upon. If spacing is needed, underscores are preferred - e.g. resaleworld.com/deans_folder/.