Daylight Savings

[Support Team]

The new Daylight Savings time change will not impact the functionality of the Liberty software. If your computer is connected to the Internet, it has probably already downloaded the Windows Update for this change.

For more information, please read this Microsoft article => http://support.microsoft.com/gp/cp_dst.

[debmcd]

Went to run the sales report at closing today and it came up 0. tried several things w/ no luck, then looked at one of the sales receipts. They were all dated 3/12-tomorrow!: eek:

[Marty Dixon]

Hi Deb,
It sounds like some one went in and manually changed the DATE. The update would only change TIME and then only by setting it forward by 1 hour not 24 hours. Sorry to hear about that.
You can restore from last nights Backup, refund the sales (make sure you set the clock back to 3-12-2007 before refunding) or make a note on the sales figure and then let you accountant know that on the 12th you had a double day.

[debmcd]

Thanks Marty (my all time fave techie)...I was just going to let the 12th be a double day and deduct today's sales from tomorrow's totals.
:p

[debmcd]

came in this morning and checked both the clock and calander in my computer and all settings are correct........................pretty crazy, huh?

[Marty Dixon]

Good morning Deb,
Check the AM/PM settings. Make sure that this right, if they are wrong then at 12 noon today it will turn over to tomorrow

[Support Team]

Deb:

With computers, anything is possible. The thing I like to keep in mind though is, anyone that has access to that computer can easily change the date/time. If you are running Windows XP Professional, settings such as this can be "locked down," so certain users do not have access to this sort of thing.

Knowing that anyone could change this, we can't say that someone didn't change this.

On another note, if the time is just "slipping," this could be a hardware issue. If the little CMOS battery on the motherboard is old/dying, the time can start "slipping" or running slower. Jumping ahead 24 hours really does sound like something a human did.

Let us know if anything else comes out of this! =)

[Don]

I personally think there is a disturbance in the net.....:eek:

[Support Team]

We're going to need Neo for this one! :)

[debmcd]

Thanks to Marty, we discovered someone had changed the calender on the POS station computer. Never occured to me to check that one as everything was fine w/ the server. Now if I could just get someone to admit doing the change!!!! :D

[Support Team]

Deb:

Something you may want to look into (if you are running Windows XP Professional) is the "Global Policy Editor." If you have a local technician that maintains your IT infrastructure, he/she can configure your computer so that certain users cannot do things such as:

- Change the date/time
- Install new programs
- Access the Start Menu
- Right-click on the Desktop (to modify Display Properties)
- Access the "Run" command

That is one of the key benefits to Windows XP Professional - tighter security. Trying to find the person that intentionally/unintentionally changed the system date/time can definitely be difficult. No one likes to admit to making mistakes! :)

I'm glad you got to the bottom of things though! Marty is definitely "the man" when it comes to odd issues such as this.

Let us know if you need anything else!